Kirsten and Will Gardner
Dear Carol,

We want to thank you for making what could have been a very difficult home sale the quickest, easiest and most satisfactory transaction we could have possibly hoped for.  As you know, we tried to sell our small cottage in South Pasadena with another realtor a year ago and ended up going through months of incessant showings & failed contracts. After taking a break from the real estate market we made the smart decision to seek your assistance. Your experience and knowledge of the local market was evident to us from the beginning, & your frank & thoughtful assessment of our property gave us the confidence to put it back on the market.

 

Through your guidance and hard work, as well as that of your talented team, we received eight offers on our house the first week it was on the market.  The majority of those offers were above asking, and we eventually accepted a contract that represented one of the highest prices per square foot for South Pasadena in recent years.  Given the still unsettled real estate market, we were amazed and extremely grateful when the house appraised for the full contract price, something that we are certain would not have happened without your excellent reputation and knowledge of the market behind us.

 

We cannot thank you enough for the smooth transaction you afforded us during what is generally a stressful and uncertain time.  We have since recommended you to anyone who has asked and hope that this letter might serve to convince other prospective clients that you are a true professional in your business.

 

Thank you again for the invaluable services and skills you provided us in the sale of our home, as well as for your kind encouragement throughout the process.

Warmest regards,

 


Kurt & Kelly Lash
Carol, Thank you so much for all your hard work and wise advise. You carried this worrying couple through the process with patience and aplomb!
Congratulations to you as well!


Chris & Thea Page
Dear Carol,
We've bought and sold several residences in our lifetime and none of them prepared us for the fierce competition for quality homes in South Pasadena. We quickly realized we needed the top representative in the field - someone who knew the market better than any competing agent and who knew exactly what to do to get us into the house of our dreams. That's why we felt it a privilege to work with you.

Carol, we are beyond impressed with the level of professionalism with which you handled our purchase of the house at 1106 Windsor Place, from the initial offer (competing against several others) to the successful close of what became a complicated deal. We will never forget your unending patience as well as the supreme expertise with which you navigated the whole transaction.

Simply said: Thank You! With warm regards.


Philip & Sally Swan

Dear Carol
Both Sally and I greatly appreciate the work you and Orville did in connection with the sale of 1725 Milan Avenue!!!  You are a real pro and were always available at every turn in the road. With that long escrow it was always possible that problems would develop. We put a great team in the field to really clean up the place from top to bottom - 3.5 days. I saw Chris over the weekend and he is much impressed by all our efforts to hand Milan over to them in the best shape possible. The are really enthusiastic about the house. By the way our condo is coming along great - we will have you over for an inspection when we get everything in good order.

Don't hesitate to us as a reference anytime that may be helpful.


Bob and Ruth Barrett

Dear Carol

We can't thank you enough for finding our absolute dream home.
Somehow, you looked into our hearts and discerned what we wanted before we even realized it ourselves.


We'd heard raves about you from friends in the area and never for a moment considered working with anyone else. From the beginning, you were our handholder, mentor, guru and friend. You combined warmth, compassion and good humor with total professionalism and a meticulous attention to detail.


You got us into a house before it even came on the market. You  anticipated every possible obstacle that could arise in our transaction, so that potential problems were solved before we were even aware of their existence. You appealed to the seller's sense of  fairness to come up with compromises that worked for us and for them.
Most importantly, we were able to relax every step of the way because we knew we were in the hands of a master.


We wish you all the best in everything. We were lucky to have discovered South Pasadena, and feel even luckier to have discovered you.


Paul Marella                  GREAT JOB and THANK YOU!                      

Carol,
I am writing this brief note to express my thanks to you for a JOB WELL DONE on the sale of my father's home in South Pasadena.
 
Your performance was FANTASTIC throughout this process. I consider your efforts to be 1st class on all levels.
 
You demonstrated:

  • extreme professionalism,
  • fine market knowledge,
  • "common sense",
  • and tenacity (which was much needed given today's market conditions).

I would strongly recommend you to anyone who needs the services of a real estate agent. Again, much thanks!


From the Desk of Dr. Regina Granados


Dearest Carol:

I am a professional who has been represented on six prior real estate transactions by a faithful realtor. I was at a loss when my realtor unexpectedly moved out of state and I was left unrepresented. I contacted you with great trepidation concerned that you would not have the time to provide me with the personalized attention I had become accustomed to. Much to my surprise, the warmth, attention, and genuine care you demonstrated was invaluable.

 

Although, I am familiar with real estate you still managed to provide me with information and suggestions that were immensely helpful. Moreover, you made yourself available morning, evening, and even while on your family vacation. In my opinion, your dedication to clients is unparalleled.

 

It is with great enthusiasm and appreciation that I write this letter on your behalf.  Your representation was the sole factor in the prompt sale of our South Pasadena home. We placed our home on the market at a time when real estate values were slipping. Your knowledge of real estate trends in South Pasadena was the key to our home sale.

 

I urge those considering a home sale to contact you first. They will find at their first meeting, as I did, that your welcome packet (filled with comp values, city permits for improvements and renovations, area considerations)  is the most thorough well-researched tool they have ever received. Thank you for your phenomenal help.

 

Regina


Stephen Peters,

Hi Carol,

I just wanted to take this opportunity to thank you from all of us in the Peters Clan for the terrific job you did helping us find our home in South Pasadena.  We all love our new home on Indiana Avenue very much, and our old house has become a distant memory more quickly than any of us could have imagined.

 

However, when we came to you last year our situation was far different.  My wife Deborah was eight-months pregnant then, our two other children were 7 and 3, and we were trying to move from out-of-the area to a house big enough to hold our growing family.  We had spent an unfruitful six-months with another broker, and were starting to believe the possibility of the moving to South Pasadena was beyond us.  The only enjoyable constant for us during this difficult time was seeing you most Sundays at one of your open houses. 

 

That´s when we decided to make one last attempt to find a home in South Pasadena by hiring you.

 

And that was the best decision we ever made.  You were an inspiring advocate, saying things like, "3; it´s a tough market but you guys need a really great home, and I know we´ll find one"!  Well guess what, within six-weeks you had us in contract on our Indiana Avenue home and no matter what came up during inspections, or with any other escrow concern, you expedited the process flawlessly.

 

Now we have a great home, in a great city, and many of our friends want to know how it all came together for us.  Since they all lived the ups and downs with us through the initial search, I just cut to the chase and tell them:  It never would have happened without Carol.

 

Thanks again for all your hard work and know that you have a friend in the Peters Clan for life!

 

Best wishes,

Tom & Lee Fernandez
Voorhies Estate Trust

Dear Carol,

A very large THANKS to you, your staff, and you associates for selling the Voorhies Estate Trust home. We know this was a challenge for all involved. Yet, the process went rather smoothly...during the initally slow market period and during the more active period in late November & December...due to everyone's knowledge and experience. We enjoyed working with you and your team very much. We would gladly recommend you to other home buyers and sellers without hesitation!

NRT
 President & CEO,
Bruce Zipf

Dear Carol,
Congratulations on being a part of NRT's top 1000 sales associates in the fourth quarter of 2006. You earned this designation during one of the most challenging periods in our industry's recent history. For consistent improvement in an evolving market, we rely on dedicated professionals. I thank you for that dedication, and am honored to work with you as part of the NRT family.

NRT
 President & CEO,
Bruce Zipf


Dear Carol,

I am proud to congratulate you for your exceptional achievements...I know the effort you are putting forth doesn't come without personal sacrifice, and I would like to thank you for your dedication and hard work...

Not just anyone can meet the challenges and maximize the opportunities of today's real estate market.You succeed at ...mastering new technology, while practicing time-honored customer service skills....

Best wishes for continued
success in a promising new year!

Sincerely,
Bruce Zipf
Christina Schwarz
New York Bestseller Author

Dear Carol,
We approached you this past spring when we decided we were serious about searching for a home, because friends told us that if anyone could find us a house in South Pasadena, it would be you. Having found our house, we would enthusiastically say the same to others, but we would add that your service to us went far beyond your knowledge of a market with notoriously low inventory.
...We felt comfortable from the first time that you had a keen sense of the kind of house that would appeal to us as a family...We could trust you to keep us from wasting time. You were flexible... in showing us a good houses in a wide range of prices, so that we
always felt that you were trying to find a house that would suit us, never that you were pushing us to spend as much as we could. You were patient: you made it clear you would be happy to show us properties until we knew wholeheartedly that we had found the right place and even reassured us when we were thinking of compromising....
YOUR COMPETENCE, DISCRIMINATION AND EXPERIENCE all made us feel entirely comfortable in putting ourselves pretty much in your hands when it came to making an offer-and are glad we did! At every step you were SAVVY, SKILLFUL AND ENERGETIC NEGOTIATOR, anticipating ways to put us in the lead...Thank you so much, Carol. I know we're going to be very happy living at Fletcher and we owe much of that to you.
Sincerely, Ben & Tina Schwarz
John & Shelia Laco 

John and I can hardly believe it has been one year since we closed escrow on our new home. This special first anniversary brings back fond memories of your incredible assistance in both the purchase of our new home and the sale of our prior home.

The individualized attention you gave us was particularly impressive. You never seemed rushed or hurried and always had time, even for the simpliest questions or concerns. Every time we called you were right on top of the details or quickly got back to us with the answers.

We were also amazed by your organization and calmness from the beginning to the end of the process. You helped us make numerous decisions and guided us with much care through the search, purchase and sale. Whe faced with challenges, you kept your cool and came up with solutions to keep the process moving.

It was a joy working with you. We are thrilled with our current home and would not hesitate to call you or recommend you to our friends in the future.
Thank you again, John & Shelia Laco

Byron & Marni Ball

Dear Carol,

We wanted to write you a quick thank you letter for the optimal result you obtained for us in selling out home (410 Floral Park Terrace).

You were professional, responsive, thorough, and efficient in maximizing the value of the sale. We also enjoyed working with you on a personal level. I can say that it was an enjoyable and profitable experience.

Best Wishes,

Byron and Marni Ball
Attorney at Law

Virgil E. & Carol J. Schwab

 Mr. Williamson,
Just wanted to take a moment to tell you what a wonderful experience it was to be represented by Carol Majors during the sale of our home at 426 Oaklawn Avenue, South Pasadena. Both my wife and I were surprised by the extensive documentation and marketing materials prepared by your team and were, of course, extremely pleased that our home sold for more than the original asking price. However, without a doubt the most incredible aspect of the entire experience was the outstanding representation and professionalism provided by Carol.

During the previous home purchase and sale experiences, we have frequently found ourselves frustrated with the inaccuracy and/or absence of information being provided to us by our agent, with the lack of our agent's prompt action in making necessary arrangements and/or appointments, with incomplete presentations requiring multiple repeat meetings and/or appointments to give or obtain signatures, and numerous other inconveniences or shortcomings that have required us to take over what we considered to be the responsibility of our agent and become directly involved in the transaction. None of the above, or anything like them, occurred or even entered our consciousness during this sale. We had the most anxiety-free, informed, confident, and expeditious experience imaginable that we can only attribute to Carol's expertise and diligence.

I commend you for having such a talented and skilled individual on your team and thank you for making her available to us during what might have been a very stressful time in our lives. Carol Majors exceeded all of our expectations and represented us so well, requiring so little of our involvement, that we are feeling almost disbelief that the transaction even occurred. We could not leave such wonderful treatment at your and her hands unrecognized and wanted you to know that we shall strongly recommend to all of our acquaintances that they also avail themselves of your and Carol's services.
Thank you so much.

Roy Y. & Mikako Nakagawa

Dear Mr. Williamson,

We are two very happy owners of a new home in South Pasadena and we would like to credit Carol Majors for doing literally everything to make sure we got what we wanted. This was our third home purchase but easily the most challenging. Carol made it easy for us. She was simply the best agent we could have ever hoped for.

Our search began at our apartment in Strasbourg, France with an online visit to her website. Carol was always extremely prompt and informative with email responses. One of key elements of success is her ability to know what the CLIENTS want. On our first, and only, appointment to see several homes, she showed us only those homes she knew we would be attracted to. Sure enough, we fell in love with one of them, which also happened to be one that was listed by her.

Naturally we were a bit concerned about buying a property through the same person listing it. But we soon realized she was able ato represent the interests of both the buyer and seller to our mutual benefit - a testament to her high standard of ethics.

Carol also gave us references to individuals who made the rest of the process just as easy as finding the right house. The mortgage broker, escrow officer, home inspector, et al. were all first rate professionals. She gave us tons of other useful information about our community to help us in our transition. To this day, well after settlement, she continues to help us in every way.

We feel extremely fortunate to have someone as wonderful as Carol Majors to help us make the right decisions regarding the most important financial investment of our lives.

David & Susan Codiga

Dear Carol,
We will always be grateful for your help in selling our home on Floral Park Terrace.

After searching for some time we found a new house we loved and made a successful offer on it. How would we do it all? Sue was expecting twin girls the first week of November and here it was the middle of October already. Carol, you gave us the confidence that we could market and sell our home before the girls were born. You delivered on all aspects of the plan. Our house was beautifully marketed and not only did we get our home sold in record time, but you negotiated a deal that was wrapped up so quickly we were able to finish the inspections and all the paperwork before Sue entered the hospital.

You and your team were always very thoughtful during what was for us a hectic time. You sold our Floral Park home so now all we had to do was deliver a couple of babies, celebrate our older son's 4th birthday, move our household, and get settled in so that we could enjoy Christmas in our new home! Thank goodness you were there every step of the way to make sure the sale went smoothly.

We will always appreciate your professionalism and graciousness. That everything fell into place was proof to us that we made the best decision we could have in having you represent us in selling our home. You can be sure that we would choose you again for our future real estate needs and recommend you to our friends and family.

Thank you again for all you did for us.

Kathleen Mortenson

Dear Carol,

Even as the movers are packing all around me, I must sit and write to express my appreciation for the outstanding job you've done handling the sale of our home.

From the start we felt we were in great luck to be working with an agent as professional as you are. But it isn't luck, rather experience and hard work on your part that sold our house in only a few days. Your knowledge of this market and your skill at pushing through the details has been a huge relief to us.

Beyond the details of the sale, you made every aspect of this move as easy on our family as possible, often dropping by to meet inspectors and arranging for the pickup of signed materials to save us time. You are a one woman turn-key operation.

Best wishes to you as you continue to match homes and families in this lovely town.

Thanks, Truly.

 Greg & Mindy Sato

Dear Carol,

We wanted to thank you again for the wonderful job you did for us in the acquisition of our new home. Your business acumen, knowledge of the market, professionalism and delightful personality were greatly appreciated by the both of us.

Your patience with us as we looked until we found the right house was very important. We both know, that without you representing us, we would not be living in our home right now!! It was you going the extra mile for us that got us into the right house!!

As either a seller or buyer your experience and results are bar none. When we move again you will be the first and only call we make for both the sale of our existing home as well as the purchase of a new one.

Please feel free to use us as reference for any new clients as we already wholeheartedly recommend you to everyone we know!

Matt Berry

Dear Mr. Williamson,

Two years ago my wife and I bought our first home. It was - much to my surprise - an experience that we found pleasurable and worry-free. The reason for that can be summed up in two words - Carol Majors. We never tire of telling people how Carol worked tirelessly on our behalf and always made sure that we understood each step of the home-buying process. It was the most satisfying sales experience of my life.

Carol may have entered our lives as a realtor, but she quickly became a friend. Many times we have been out walking in the neighborhood, seen a Coldwell Banker sign announcing an open house Carol is conducting, and popped in just to say "hello" to her.

Now our family is ready to find our next home - the one we plan to be in for the rest of our lives. When people ask why we're not nervous about making such a large decision, we tell them the truth - we have a friend in the business.